Shangri-La Rasa Sayang, Penang

I'd like to use this channel to express my thanks to Shangri La Rasa Sayang Penang swimming pool workers Azahar and Nazim (person on duty for safety) for saving me from drowning in the 2m pool. My leg has crammed halfway through swimming, and this person has rapidly entered. He also helped to calm me down after the initial stress. It was incredible how accommodating they were. Another employee at Pinang Bar restaurant, MR.Rengis, swiftly assisted me with warm water to relieve the cramps, which was a huge comfort. I am really pleased with the warm gestures of the ShangriLa staff and would definitely suggest this location. Kudos to ShangriLa management. Thank you in

Good location and first class accommodation

The breakfast had a great choice and tasted good. The local coffee served outside the breakfast cafe was amazing. The staff were super friendly. The man cleaning our room went out of his way to make us comfortable. The waves at the coast are super relaxing to hear and the complex is large to walk around. Also, outside, there are some interesting shops and restaurants to try. The restaurants in the hotel were fairly good as well. We went parasailing and the guys taking us out on the boat were super nice.

Having just completed a wonderful stay at the Shangri-La Rasa Sayang from June 1st to June 3rd, 2025, I'm already looking forward to my next visit! This resort truly exceeded my expectations and provided the perfect escape. From the moment I arrived, I was struck by the absolutely stunning environment. The resort is enveloped by lush, mature green trees and beautifully manicured gardens, creating an immediate sense of tranquility and a refreshing tropical ambiance. It felt like stepping into a serene paradise, a true breath of fresh air. And the private beach? Simply divine! It offered a peaceful and exclusive spot to relax, soak up the sun, and enjoy the gentle lapping of the waves, away from the crowds. What truly elevated my experience was the incredibly friendly and helpful staff. Every single interaction, from check-in to dining and any queries I had, was met with genuine smiles and a willingness to assist. Their attentiveness made me feel truly valued as a guest. I particularly appreciated their thoughtful gesture of complimentary food due to a slight delay in my check-in. It was a small touch, but it spoke volumes about their commitment to guest satisfaction and turned a minor inconvenience into a pleasant surprise. Another fantastic aspect of the Shangri-La Rasa Sayang is the ability to utilize the facilities at its sister property, the Shangri-La Golden Sands. This added so much value to my stay, offering even more options for recreation and dining. It felt like getting two resorts in one! Overall, my stay at the Shangri-La Rasa Sayang was nothing short of exceptional. The beautiful environment, the exclusive private beach, the genuinely helpful staff, and the added benefit of shared facilities with the Golden Sands all contributed to a truly memorable and relaxing getaway. I highly recommend this resort to anyone looking for a luxurious and peaceful retreat in Penang.

Loved our stay at Shangrila Rasa sayang. It was a lovely 2 day relaxing trip with family. Special thanks to Christina for attending to our housekeeping needs and making sure our rooms were spick and span. In addition to that thank you for allowing early check ins and late check outs. Furthermore, for anyone who is gluten intolerant, like my dad and I, special pancake and cereals were really good at breakfast. In addition, as it was mums birthday the hotel prepared a special gluten free, vegan and eggless cake on short notice to bring in the birthday at midnight. The cake was yummy and delicious